Whether it is water, fire, neighbour-caused, or structural damage — we help you understand your options and take calm, structured action in Gloucester.
Select the situation that best describes your experience to get targeted guidance.
Damage caused by a neighbouring property
Learn moreWater damage from leaks or ingress
Learn moreDamage caused during building work
Learn moreFire or smoke damage to your property
Learn moreSubsidence, cracks, or structural issues
Learn moreUnclear on the cause or who is liable
Learn moreUnderstand liability, organise your evidence, and get clear next steps for your damage claim.
A property damage specialist assesses your case and handles the claim process. No upfront cost.
You only pay if they recover compensation
Gloucester's property damage profile is shaped by its historic character, its position on the River Severn, and its exposure to Severn flooding. The city has extensive medieval, Georgian, and Victorian properties — many listed — requiring specialist repair.
Gloucester's historic properties in the Cathedral Close, the Docks, and Westgate require specialist conservation repair. The River Severn creates significant flood risk in low-lying areas.
A Docks area property was flooded when the Severn burst its banks. The insurer accepted the claim but disputed the extent of damage to the original features.
A listed property in the Cathedral Close suffered water damage. The insurer's proposed repair specification did not meet the requirements of the listed building consent.
Severn flood risk — one of the UK's most flood-prone rivers. Historic properties require specialist conservation repair. Listed building requirements add complexity.
If your policy covers flood and the flooding was caused by the Severn bursting its banks, the claim should be covered. Flood Re may be an option for eligible properties.
Yes. Your buildings insurance should restore the property to its pre-loss condition using appropriate conservation materials. A conservation specialist can specify the correct repair.
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