Whether it is water, fire, neighbour-caused, or structural damage — we help you understand your options and take calm, structured action in Edinburgh.
Select the situation that best describes your experience to get targeted guidance.
Damage caused by a neighbouring property
Learn moreWater damage from leaks or ingress
Learn moreDamage caused during building work
Learn moreFire or smoke damage to your property
Learn moreSubsidence, cracks, or structural issues
Learn moreUnclear on the cause or who is liable
Learn moreUnderstand liability, organise your evidence, and get clear next steps for your damage claim.
A property damage specialist assesses your case and handles the claim process. No upfront cost.
You only pay if they recover compensation
Edinburgh's property damage profile is shaped by its extraordinary architectural heritage, its high property values, and its exposure to East of Scotland weather. The Georgian New Town and Old Town tenements create specific conservation and liability issues.
Edinburgh's Georgian New Town contains properties with original features requiring specialist conservation repair. The Old Town's tenement buildings create specific liability questions around shared structures. The city's status as a UNESCO World Heritage Site creates strict conservation requirements.
A burst pipe in a Georgian New Town flat caused damage to original plaster cornicing and timber floors. The insurer proposed a standard repair that would have destroyed the original features.
High winds caused damage to the original sash windows and stonework of a listed New Town property. The insurer proposed a standard repair that would not have met listed building consent requirements.
Historic properties require specialist conservation repair. Listed building and UNESCO World Heritage Site requirements add complexity. East of Scotland weather creates persistent damp and storm risks.
Yes. Your buildings insurance should restore the property to its pre-loss condition using appropriate conservation materials. For listed properties, the repair must comply with listed building consent requirements.
Under the Tenements (Scotland) Act 2004, all flat owners are jointly responsible for the maintenance and repair of shared parts, including the roof. A solicitor experienced in Scottish property law can advise on the correct approach.
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