Whether it is water, fire, neighbour-caused, or structural damage — we help you understand your options and take calm, structured action in Aberdeen.
Select the situation that best describes your experience to get targeted guidance.
Damage caused by a neighbouring property
Learn moreWater damage from leaks or ingress
Learn moreDamage caused during building work
Learn moreFire or smoke damage to your property
Learn moreSubsidence, cracks, or structural issues
Learn moreUnclear on the cause or who is liable
Learn moreUnderstand liability, organise your evidence, and get clear next steps for your damage claim.
A property damage specialist assesses your case and handles the claim process. No upfront cost.
You only pay if they recover compensation
Aberdeen's property damage profile is shaped by its granite architecture, its exposure to North Sea weather, and its oil and gas industry heritage. The Victorian granite properties create specific repair challenges, and the North Sea exposure creates storm and salt spray risks.
Aberdeen's granite properties in the West End, Rosemount, and city centre create specific repair challenges. Granite is porous and can absorb water, leading to damp and frost damage. The North Sea exposure creates severe storm, salt spray, and high rainfall risks.
High winds caused damage to the chimney stacks and roof slates of a West End granite property. The insurer applied a wear-and-tear deduction despite the property having been recently inspected.
A Rosemount granite property suffered frost damage to the pointing between the granite blocks. The insurer disputed whether the damage was an insured event or gradual deterioration.
North Sea exposure creates severe storm and salt spray damage risks. Granite construction creates specific damp and frost damage risks. Tenement shared structures create liability disputes.
Frost damage to pointing can be covered as storm damage if the frost was caused by exceptional weather conditions. However, if the pointing was already deteriorating, the insurer may argue the damage was due to gradual deterioration. A building surveyor can assess the cause.
Wear-and-tear deductions must be evidence-based. If the roof was in reasonable condition before the storm, the insurer cannot arbitrarily apply a large deduction.
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