Sample

Deposit Dispute Pack — Sample Report

James Whitfield vs Patricia Holt

7 Maple Close, Leeds, LS6 2QR

Tenancy: 1 September 2021 – 31 August 2024 · 3 years

Case Strength

STRONG

88/100 pts

Deposit Paid

£1,350

Landlord Claims

£1,570

Our Counter

£275

Refund Due

£1,075

Deposit Refund We Are Claiming

£1,075

Landlord claimed £1,570 — we accept only £275 in legitimate deductions

Deposit paid£1,350
Landlord total claimed£1,570
Accepted deductions£275
Disputed amount£1,295
Refund due£1,075

Case Assessment

✅ STRONG

88/100

Strong case. The landlord is claiming £1,570 against a £1,350 deposit — more than the deposit itself. Multiple deductions are unlawful: fair wear and tear on a 7-year-old carpet, garden maintenance not required by the tenancy agreement, and items not listed in the check-in inventory. The deposit is protected in a scheme, so ADR is available as a free first step.

Itemised Deductions — Our Counter-Position

Click any row to see the full counter-argument and evidence basis

TOTALS£1570£275£1295

Deposit Protection

SchemeDeposit Protection Service (DPS)
ReferenceDPS-2021-447821
ProtectedYes — within 30 days
ADR AvailableYes — free dispute resolution

ADR route available. Because the deposit is protected, you can raise a free dispute with the DPS before going to court. The scheme will hold the disputed amount while the case is resolved.

Communication History

1
5 Sep 2024Email

Landlord sent deductions breakdown — £1,570 claimed against £1,350 deposit

→ Received

2
10 Sep 2024Email

Tenant replied disputing carpet and cleaning deductions, requesting evidence

→ Ignored

3
22 Sep 2024Email

Second request for evidence and itemised quotes

→ Partial response — no quotes provided

4
8 Oct 2024Recorded Letter

Formal written challenge sent by recorded delivery

→ Signed for — no action taken

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