The platform built for
property loss assessors.
A dedicated SaaS platform for property loss assessors. Build AI-assisted property damage reports, manage insurer delay disputes, track key dates, and deliver insurer-ready documentation — all under one annual subscription.
Outcome-focused claim building — without giving away a percentage.
From instruction to settlement
Six stages of the property loss assessor workflow — built into the platform from end to end.
Receive Instructions
A property owner engages you to handle their insurance claim
The policyholder instructs you as their property loss assessor to manage their insurance claim. Capture their details, property address, insurer reference, and a summary of the incident in minutes.
- Claimant & property details captured upfront
- Policy and insurer reference logged
- Assessor company details and FCA reference pre-filled
Every type of property loss.
Fully structured reports.
From escape of water to structural fires — our platform handles the full spectrum of property damage insurance claims for loss assessors.
Flood & Water Damage
Fire & Smoke Damage
Structural & Subsidence
Escape of Water & Burst Pipes
Built exclusively for property loss assessors
Professional tools designed around the real workflow of property loss assessors — from first instruction to insurer settlement.
Property Loss Report Builder
The full 9-step intelligent document builder for property damage insurance claims. Input damage areas, scope of works, contractor costs, and management fee — and generate an insurer-ready property claim report and settlement letter automatically.
Insurer Delay Pack Builder
Build a complete insurer delay dispute pack for property loss claims — covering the timeline of payment delay, supporting evidence, financial impact analysis, and a formal demand letter — all in one export-ready document.
AI-Assisted Report Generation
Property damage incident data is processed to build a professional causation chronology, structure damage scope, and produce an insurer-facing narrative with justified contractor costings. Powered by intelligent automation — no manual writing required.
Management Fee Calculator
Set your project management and claim handling fee as a percentage (default 12.5%). The platform auto-calculates and produces a professionally justified fee narrative — framed around coordination, oversight, and property claim management.
Key Dates Tracker
Track submission dates, response deadlines, chase dates, and settlement dates per property claim. Urgency badges surface overdue and approaching deadlines automatically across your entire portfolio.
Chase Mode
Switch into Chase Mode to bulk-select every overdue or upcoming property claim, download a formal multi-letter DOCX chase pack, and mark them all as chased in one click.
Shared Credit Pool
Your 5 annual credits work across all tools — spend them on Property Loss Reports, Insurer Delay Packs, or any mix. Top up at £49.99 per credit whenever you need more.
Direct Email Reports
Send the full PDF property claim report directly to the claimant or insurer from inside the platform. Recipient picker auto-fills from the report data. Delivery is logged automatically.
Portfolio Dashboard
See total property claims, submitted count, settled count, and total / settled loss value at a glance. Spot your best-performing claims and track overall portfolio health in real time.
One plan. Two powerful tools.
No surprises.
Everything you need to run a professional property loss assessor practice — at a flat annual rate with transparent per-use credit pricing.
Billed annually · access renews automatically · cancel anytime
5 shared credits included every year
Credits work across all tools — Property Loss Reports and Insurer Delay Packs — same pool, your choice
Everything included
- Property Loss Report Builder9-step wizard · AI report · insurer letter · PDF
- Insurer Delay Pack BuilderProperty loss assessors — formal dispute packs
- AI Report GenerationCausation, scope narrative, fee justification
- Management Fee CalculatorAuto-calculated with professional justification copy
- Key Dates TrackerSubmission, response, chase & settlement dates
- Chase ModeBulk chase pack — all overdue property claims, one click
- Direct Email to InsurerSend PDF reports from inside the platform
- Portfolio DashboardLive stats: total, submitted, settled, value
Restricted access · FCA-authorised property loss assessors
Credit top-up
When you need more mid-year
Lands in your shared pool instantly
1 credit = your choice of
1 Property Loss Report
AI-generated property claim pack + insurer letter
1 Insurer Delay Pack
Property insurer payment delay dispute pack
Credits refresh every year
Your 5 shared credits reset when your subscription renews. Top-up credits bought mid-year are consumed first and don't carry over.
At a glance
Everything built around
property damage claims.
From AI-assisted property loss reports to insurer delay packs — all designed for the property loss assessor workflow.
Shared credit pool
5 credits
included with every annual plan
1 credit
Property Loss Report
1 credit
Insurer Delay Pack
Free
Chase Letters
Free
Email Dispatch
Property
focused
Property Loss Report
AI-Assisted Property Damage Claim Report
9-step builder producing a complete insurer-ready property damage report — covering damage areas, scope of works, contractor costings, automatically generated causation analysis, and a professionally justified management fee. PDF + DOCX export.
Use case
Residential flood damage · escape of water
Cost
1 credit
Insurer Delay Pack
Property Insurer Delay Dispute Pack
For property loss assessors handling insurer payment delay cases. Builds a structured evidence pack covering delay timeline, supporting documentation, financial impact analysis, and a formal demand letter — all from one shared credit.
Use case
Insurer delay · property loss assessor use
Cost
1 credit
Property Chase Pack
Formal Property Claim Chase Letters
Switch into Chase Mode to bulk-select every overdue or upcoming property claim. One click downloads a single DOCX chase letter pack — one formal letter per claim, page-broken — and logs the chase date across all of them automatically.
Use case
Multiple overdue property claims
Cost
Included free
Direct Email Dispatch
Send Reports Direct to Insurer
Send the full property damage PDF report directly to the claimant or insurer from inside the platform. Recipient details pre-populate from the claim data. Delivery is logged automatically for a complete audit trail.
Use case
Email to insurer claims department
Cost
Included free
All outputs built around property damage insurance claims — designed exclusively for loss assessors.
The tools that close claims
Three features that separate professional handlers from the rest.
Never miss a deadline again
Every claim has four tracked dates — submission, response deadline, last chased, and settlement. The platform monitors all of them and flags overdue and upcoming claims with bold urgency badges so you can see the state of your whole portfolio at a glance.
- Response deadline turns red when overdue
- Amber badge when within 3 days
- "Mark chased" button logs today instantly
- Settlement date turns the whole card emerald
Smith, James
31 Oak Lane — Flood Damage
One click. Every chase letter ready.
When multiple claims need chasing, switch into Chase Mode. Auto-select all overdue and upcoming cases, download a complete formal DOCX pack — one professionally worded letter per claim — and then mark the whole batch as chased in a single click.
- Auto-selects all overdue and ≤7 day claims
- One DOCX pack, all chase letters page-broken
- Red OVERDUE / Amber CHASE subject headers
- Bulk mark-as-chased after download
Auto-select overdue / upcoming (5)
Thompson, R.
14 Elm Road, Fire Damage
Patel, S.
7 High Street, Flood Claim
Davies, C.
29 Mill Lane, Subsidence
Send the full report directly from the platform
Instead of downloading and attaching manually, send the complete PDF report straight to the claimant or insurer from within the platform. Recipient details pre-populate from the report. Add a personal message, hit send, and the submission is logged automatically.
- Full PDF generated and attached automatically
- Claimant email pre-filled from report data
- Insurer email field for claims department
- Custom recipient option for any third party
Send Report by Email
Smith — 31 Oak Lane, Flood Damage
Send to
Claimant
j.smith@email.com
Third-party Insurer
claims@aviva.com
Custom
Enter email…
Everything to get you started
Sample reports, step-by-step guides, and all the document templates generated by the platform.
See a complete property loss report before you generate yours
Browse the full sample Property Loss Report — assessor details, claimant and property information, incident summary, AI-generated causation analysis, scope of works, contractor costings, management fee justification, and the insurer-ready demand letter.
- Complete 9-step property loss report — fully structured
- AI-generated causation analysis and damage narrative
- Scope of works, contractor costings, management fee justification
- Insurer-ready demand letter — ready to send
Property Damage Insurance
Loss Assessment Report
PLR-2026-00312 · 18 March 2026
Common questions
Everything you need to know about CMR Pro, the Property Loss Report Builder, and shared credits.
Still have questions?
Get in touch with the team →News & Resources
Platform updates, guides, and insights for property claims professionals.
CMR Pro Is Expanding — Now Available Across Multiple Countries
CMR Pro is now available in Ireland, the United States, Canada, Australia and New Zealand. One structured platform, localised for each region — built for property claims professionals worldwide.
Read articleClaim Structuring & Reporting Software for Property Loss Assessors
Why most claims software is built for insurers — not assessors. The gap that exists, and how CMR Pro fills it.
Read articleBrowse All Guides & Resources
Practical guides on property claims, debt recovery, CCJ enforcement, and small claims — all in one place.
Browse allWhat property loss assessors say
“Before this platform we were managing all our property claims in spreadsheets. Now our assessors can track 40+ active property cases, chase overdue insurers with one click, and see settlement values in real time.”
Marcus T.
Senior Loss Assessor, London
“The AI report generation is genuinely impressive. You enter the property details and damage areas, and it writes a structured, insurer-ready causation analysis and fee justification — in minutes.”
Priya S.
Property Claims Director, Birmingham
“The insurer delay pack feature saves us hours. We build the full evidence pack covering timeline, financial impact, and demand letter — and send it directly to the insurer from inside the platform.”
James H.
Property Loss Assessor Specialist
Your entire property claims operation.
In one platform.
From receiving instructions to settling the property claim — every tool you need to run a professional, high-volume property loss assessor practice.
Restricted access · FCA-authorised property loss assessors only