Whether it is water, fire, neighbour-caused, or structural damage — we help you understand your options and take calm, structured action in Cambridge.
Select the situation that best describes your experience to get targeted guidance.
Damage caused by a neighbouring property
Learn moreWater damage from leaks or ingress
Learn moreDamage caused during building work
Learn moreFire or smoke damage to your property
Learn moreSubsidence, cracks, or structural issues
Learn moreUnclear on the cause or who is liable
Learn moreUnderstand liability, organise your evidence, and get clear next steps for your damage claim.
A property damage specialist assesses your case and handles the claim process. No upfront cost.
You only pay if they recover compensation
Cambridge's property damage profile is shaped by its position in the Fens, its extraordinary historic character, and its high property values. The city sits on the River Cam in the flat Fenland landscape, creating specific flood risks.
Cambridge's historic properties in the city centre, Newnham, and the Backs require specialist conservation repair. The River Cam and surrounding Fenland create flood risk in low-lying areas.
A Newnham riverside property was flooded when the Cam burst its banks. The insurer accepted the claim but disputed the extent of damage to the original features.
A listed Georgian property in Cambridge city centre suffered water damage. The insurer's proposed repair specification did not meet the requirements of the listed building consent.
Fenland location creates flood risk. Historic properties require specialist conservation repair. Listed building requirements add complexity.
If your policy covers flood and the flooding was caused by the Cam bursting its banks, the claim should be covered. Flood Re may be an option for eligible properties.
Yes. Your buildings insurance should restore the property to its pre-loss condition using appropriate conservation materials. A conservation specialist can specify the correct repair.
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