How do I recover an unpaid debt in my city?

You have two options. You can handle it yourself using Claim Builder — answer a few questions, get a professional Letter Before Action and court-ready documents for £29.99. Or you can have it handled for you by a specialist who will assess your claim and manage the process. Most straightforward debts under £10,000 are suitable for the DIY route.

When should I have it handled for me instead of doing it myself?

Have it handled for you if the debt is large, the debtor is a company with hidden assets, the case involves complex evidence, or you already have a judgment and need enforcement. A specialist can also help if the debtor has stopped responding entirely. For straightforward unpaid invoices and smaller debts, the DIY pack is usually the faster and more cost-effective option.

How much does debt recovery cost?

The DIY Debt Recovery Pack costs £29.99 — a one-off payment with no subscription. This includes a personalised Letter Before Action, case strength report, evidence checklist, and step-by-step guidance. If you choose to have it handled for you, the initial case review is free. The specialist will then quote based on the complexity and value of your case. Court fees are separate and depend on the amount claimed.

How do I recover an unpaid debt?

You have two clear options. Build your document pack with Claim Builder — answer a few questions, get a professional Letter Before Action and court-ready documents for £29.99. Or request a free case review from a specialist who will assess your claim and advise on the best approach. Most straightforward debts under £10,000 are suitable for the structured route.

When should I use a specialist instead of using the document pack?

Use a specialist if the debt is large, the debtor is a company with hidden assets, the case involves complex evidence, or you already have a judgment and need enforcement. A specialist can also help if the debtor has stopped responding entirely. For straightforward unpaid invoices and smaller debts, the document pack is usually the faster and more cost-effective option.

How much does debt recovery cost?

The Debt Recovery Pack costs £49.99 — a one-off payment with no subscription. This includes a personalised Letter Before Action, case strength report, evidence checklist, and step-by-step guidance. If you choose the specialist route, the initial case review is free. The specialist will then quote based on the complexity and value of your case. Court fees are separate and depend on the amount claimed.

What court handles debt claims?

Claims can be filed online via Money Claims Online (MCOL) or in person at your local County Court. The small claims track handles amounts up to £10,000 with no solicitor required. For larger claims, the fast track or multi-track may apply depending on the amount and complexity.

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Debt Recovery

Debt Recovery Norwich

Debt Recovery — Norwich

Recover a debt in Norwich — or have it handled for you

Take action with a professional document set from £49.99 — or have a specialist handle the recovery properly.

Choose how you want to proceed

Two clear paths. Both get results. Pick the one that suits you.

Handle it yourself

Build your claim and take action yourself with structured, ready-to-use documents.

Structured document set
Letter Before Action
Enforcement guidance
Court-ready documents
Instant PDF download

Have it handled for you

Experienced specialists handle your case — no need to manage it yourself.

Specialist handles recovery
No need to manage the process
Free initial assessment
Honest guidance on your case
Complex cases managed end-to-end

Debt Recovery in Norwich

Debt recovery in Norwich

Norwich is the administrative and commercial capital of Norfolk, with a diverse economy spanning financial services, food production, tourism, and a growing tech sector. The city's two universities — the University of East Anglia and Norwich University of the Arts — generate significant supplier and services activity, while the established financial services community around the city centre creates a steady B2B invoice market.

Norwich's food production sector — anchored by companies like Britvic, Colman's (Unilever), and a network of agricultural suppliers and processors — generates substantial trade credit disputes. Goods are routinely supplied on account, and when buyers experience cashflow difficulties, supplier invoices are the first to be delayed.

The city's tourism and hospitality economy — concentrated around the Cathedral Quarter, the Lanes, and the nearby Broads — creates significant seasonal supplier and contractor debt. Norwich's growing tech and digital sector, centred around the Norwich Research Park, produces software and consultancy invoice disputes.

Local Context

Norwich's food production and agricultural supply chain — including the Britvic and Unilever operations and the surrounding agricultural processors — generates trade credit disputes across goods supplied and processing services. The financial services community around the city centre produces retainer and consulting fee arrears. The tourism sector around the Cathedral Quarter and the Broads creates seasonal supplier debt. Norwich Combined Court Centre handles commercial claims across Norfolk. For most Norwich cases, the document pack is the right starting point.

Court filing note

Norwich Combined Court Centre on Bishopgate handles county court money claims for Norfolk. Claims up to £10,000 can be filed online via Money Claims Online (MCOL).

Which path is right for you?

Not sure which route to take?

Use ClaimBuilder when:

Simple cases with clear evidence
Want fast action — documents ready same day
Debt under £10,000 and straightforward
Prefer to stay in control of the process
Cost-effective solution at £29.99

Have it handled when:

The debt involves a large food production or agricultural supply chain dispute
You are dealing with a multi-party tourism or hospitality supply chain dispute
The case involves a complex financial services dispute with an insurance or banking client
The debtor is a national food manufacturer with sophisticated legal and procurement teams
You need enforcement against a debtor with assets across Norfolk and East Anglia

Simple Process

How debt recovery works in Norwich

Three straightforward steps — whether you choose to handle it yourself or have it handled for you.

Assess your case

Describe your situation — who owes you money, how much, and what evidence you have. In minutes, you will see your case strength and the best path forward.

Choose your path

For straightforward debts, build your professional Letter Before Action and court documents using the structured pack from £49.99. For complex or high-value cases, request a free review from a specialist who can handle the process for you.

Take formal action

Send your Letter Before Action and give the debtor 14 days to respond. If they do not pay, proceed to the county court via Money Claims Online. Most debts are resolved at the LBA stage without ever reaching court.

Local Scenarios

Common debt recovery situations in Norwich

Illustrative examples of the types of cases that arise in the Norwich market.

Food production supplier debt

A Norwich-based food packaging supplier delivered goods on 30-day credit terms to a regional food processor. Invoices totalling £17,500 are 70 days overdue with no response from the buyer's accounts team.

Financial services retainer dispute

A Norwich financial advisory firm completed a 10-week compliance review for a regional insurance broker. The £9,600 final invoice has been disputed on scope grounds raised for the first time 8 weeks after delivery.

Tourism supplier near the Broads

A local boat maintenance and supply company delivered services on credit to a Broads tourism operator. Invoices totalling £6,800 are 90 days overdue following the operator's seasonal closure.

FAQ