Unfair Deposit Deductions

Your deposit was unfairly reduced.
You have rights.

Cleaning charges, repair costs, or replacement fees that exceed fair wear and tear — understanding what landlords can and cannot deduct matters.

Explore Your Options
We Understand

What you are going through

Wear and tear is not your cost

Landlords cannot charge for natural deterioration. Only damage beyond normal use is deductible. Check your inventory carefully against this principle.

The inventory is your shield

A detailed check-in and check-out inventory with photographs is the strongest evidence in any deposit dispute. Request copies if you do not have them.

Deposit schemes offer free dispute resolution

TDS, DPS, and MyDeposits all provide free adjudication. You do not need a solicitor for most disputes — just strong evidence and a clear argument.

Act within the time limits

Deposit scheme disputes must usually be raised within specific timeframes after the tenancy ends. Do not delay in raising your challenge.

Your Options

Two clear paths forward

Free

Guidance & evidence support

Understand your deposit rights, organise your evidence, and prepare for dispute resolution.

  • Free situation assessment
  • Evidence organisation tools
  • Clear next-step guidance
  • Connected to specialist support
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Free case review

Have a specialist handle it

A tenancy dispute specialist assesses your case and handles the dispute process for you.

  • Free initial case review
  • Zero upfront cost
  • Specialist handles correspondence
  • Honest guidance on next steps

You only pay if they recover compensation

FAQ

Common questions

Take the First Step

Speak with a specialist today

A free case review puts you under no obligation. It simply helps you understand whether your deductions are challengeable and what to do next.

Legal disclaimer: This service provides general guidance only. It does not constitute legal advice. Claim Builder is not a law firm.