HomeBuilder DisputesDeposit Disputes
Deposit Disputes

Deposits paid. Work never started.
You are not alone in this.

Many homeowners face this exact situation. A deposit is paid, promises are made, and then silence. Understanding your options is the first step toward recovery.

We Understand

This situation is more common than you think

Thousands of UK homeowners lose deposits to builders who disappear, delay indefinitely, or deliver work that is not fit for purpose.

Financial loss

Losing a deposit can be devastating, especially on large projects like extensions or kitchens.

Project disruption

Your home may be left in disarray with unfinished work, scaffolding, or materials scattered about.

Betrayal of trust

You invited someone into your home and trusted them with your money. That breach hurts.

Uncertainty about next steps

Many people do not know whether to chase the builder, go to court, or simply cut losses.

Your Options

How to recover your deposit

Whether the builder vanished, stopped responding, or delivered substandard work, you have clear paths forward.

Free guidance

Guidance & evidence support

Understand your rights, organise your evidence, and get clear next steps for recovering your deposit.

  • Free situation assessment
  • Evidence organisation tools
  • Clear next-step guidance
  • Connected to specialist support
  • Step-by-step recovery plan
Free case review

Have a specialist handle it

A specialist assesses your case, handles correspondence, and guides you through recovery. No upfront cost.

  • Free initial assessment
  • Specialist handles all correspondence
  • No upfront fees
  • Honest guidance on your chances
  • Complex cases managed end-to-end

You only pay if they recover

FAQ

Deposit dispute questions

Straightforward answers about recovering builder deposits in the UK.

Take Action

Do not let a deposit dispute go unresolved

The sooner you act, the better your chances of recovery. Start understanding your options today.

Takes under 2 minutes · No obligation · Private & secure